Effective communication requires effort from all parties involved, and that’s especially true if you work as a hairdresser. Before you pick up your scissors to begin crafting a new haircut or stand over salon basins full of shampoo suds, it’s important to look closely at your current communication methods, and determine if it might be time to make a few changes.
Soon, you’ll likely discover that when you focus on speaking frankly with your clients, and also requesting specific information from them, you’ll have no trouble staying busy.
Learn About the Latest Trends
Keep in mind that some clients may have such a great deal of trust in you that when they don’t have a particular style in mind, they’ll expect you to come up with something that’ll do them justice. This is a daunting task, but one that’s easier when you keep your finger on the pulse of the latest fashions and techniques.
It’s also helpful to have this type of knowledge when a client meets your gaze in one of the nearby salon mirrors and proposes a particular haircut that may not be the most suitable option. As a hairdresser, it’s your duty to listen carefully to client requests, but also gently steer a person in the right direction if they’re slightly misguided in a request for a particular cut.
Find Out About a Client’s Daily Routine
You can learn a lot about styles that would work best for a client by understanding more about his or her personal care routine. Start asking accurate questions as soon as someone sits down in one of your hair salon chairs.
If a client confesses that they scarcely have enough time in the day to get things done, that’s probably a good indication that they also won’t have time to deal with a high maintenance style, either.
Also, gauge whether there might be some characteristics about a particular cut that could turn into a hassle for your client. Before sitting down on hairdressing stools, all stylists should take time to clarify all the pros and cons of a particular look. For example, if a person is very active, either at the gym, or while playing sports, and asks for a layered cut, it’s worth noting that very short layers may not be easily contained with clips or ties.
Good communication skills are all about asking the right questions, and listening closely to your clients’ responses. By practising these habits, you can become a popular choice for discerning customers.