Next day delivery service

Applies to Melbourne, Sydney, ACT and Adelaide metropolitan areas placed before 2pm (AEST) Monday to Friday, subject to stock availability. Orders containing items that are not stocked by us or sent directly from our suppliers such as salon furniture or equipment will not be eligible for this service. DSSE accept no responsibility for late, missed or non-delivered orders as these are carried out by a courier company on our behalf.

This service does not apply during promotional periods, following a public holiday weekend or during the festive season. During these times we will endeavour to get your order to you on the next working day but this may not be possible due to the large amount of orders we receive.

Delivery

We try to deliver the goods in accordance with the delivery times set out below. The delivery times stated are indicative only and we are not responsible for any delays. Neither DSSE or their designated carrier will accept claims for consequential loss due to late deliveries.

Please note: Goods cannot be delivered during weekends or public holidays and these do not count as working days.

Melbourne, Sydney, Canberra, Adelaide

1-2 days

Vic Zones 1-3, NSW Zones 1-3, Adelaide Zones 1-3

2-3 days

Vic Zone 4, NSW Zones 4-8, SA Zone 4,  

3-4 days

Brisbane, Gold Coast, Sunshine Coast, Maroochydoore, QLD Zone 1

2-4 days

Qld Zones 2-5 including Gladstone, Bundaberg, Rockhampton, Townsville,

4-6 days

Perth, Hobart, Launceston, Darwin, Alice Springs, QLD Zone 2-3

4-6 days

QLD Zone 4, WA Zone 1-3, NT Zones 1-3

5-7 days

 

Delivery address

You have the option to give a different delivery address to the billing address. This means that you can have the goods sent to your workplace for example or to a friend as a gift. Please try to give an address where there will be someone present to sign for your order between 8:00am and 5:30pm Monday to Friday.

Re-delivery

We reserve the right to charge a re-delivery fee if you are not available to accept or receive the goods when delivered to you. A re-delivery fee of $25 will be automatically charged from your credit card supplied to us at time of order. Please note any backorder items not delivered to you will be shipped as soon as they become available. There will be no additional charge for this delivery.

Product restrictions

Please note we cannot send aerosols, flammable or hazardous items to overseas destinations. These types of products must not be ordered for delivery outside of Australia.

Customs

When purchasing goods for delivery outside of Australia you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You are also liable for any additional customs clearance charges, we have no control over these charges and cannot predict what they may be. If you are ordering goods for delivery outside of Australia it is your responsibility to comply with all laws and regulations of the countries the goods will travel through and where delivery is to be made.