If you own or manage a hairdresser studio, providing prompt feedback to employees is a crucial part of helping them improve. Many stylists may work off the principle that if you don’t make comments about possibilities for improvement, there is no need to do things differently. Use the tips below to effectively plan and execute one-on-one meetings with your team members, whether you want to coach them about their performance as they use hairdressing equipment on clients, or talk about opportunities for career advancement.
Choose an Agreeable Time
It’s not a good idea to plan meetings with your stylists at times that require them to come in extremely early, or stay very late. In many cases, if you choose an inconvenient time, attendees will be in a bad mood before the meeting even begins. Instead, think about making a sign-up sheet where people can take their pick of times, and then post it in an easy-to-see area, such as the salon reception desk. If it’s not possible to give freedom of choice in regards to time, try to be as flexible as possible.
Try a Low-Pressure Opening Question
Remember that stylists may feel nervous when being called into a one-on-one with you. Ease the tension by asking something that’ll be easy to answer, such as a general question about how things are going in life, and whether or not there have been any recent accomplishments, like an engagement, marriage or purchase of a new house. After that, it should be easier to transition into tougher topics.
Ask What They Need to Perform Better
Don’t forget to get your stylists’ viewpoints on what they need to do their jobs better, too. That will give them an opportunity to speak up about hindrances such as confusion about a new discount program you’ve established for professional salon supplies or a hair dryer with a faulty cord that needs to be replaced. More importantly though, it demonstrates your understanding of how any shortcomings in performance aren’t necessarily only due to a lack of skills on behalf of the stylist. Many factors may be coming into play.
When you put the tips above into practise when meeting with stylists, plus offer actions for improvement, is helps employees feel empowered as they work near hairdressing trolleys. Try them today and look forward to being around people who consistently have a strong desire to showcase great abilities while in the presence of customers and fellow stylists alike.