NEW LOCATION! 22 Inglewood Drive, Thomastown VIC (Enter via Brand Drive)
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FAQ

How can I order?

Online: Browse our website and navigate to the product you’d like to buy and click on the at to cart button. When you have finished simply proceed to Check Out. In-stock items are usually shipped 24-48 hours after we receive the order.

Ordering by Email: If you want to place your order through email, send us a message to [email protected] and we will get back to you ASAP. Please include the product in mind, color, quantity and any options or upgrades that you might require.

Ordering by Phone: Our friendly, knowledgeable staff will help you select your Salon Furniture and Equipment based on your individual needs. By only selling top brands and offering the best prices we ensure that you’ll be satisfied with our knowledge & advice. Call us Toll Free on 1800 00 3773.

How much is shipping?

Shipping prices can be found online. Simply add items to the cart and then go to the view cart area or checkout and enter your postcode for a shipping quote. If you are happy with the shipping, you can then proceed to payment and finalise your order.
If you have a large order or your location is not in a metro city please feel free to contact us to see if there is an alternative shipping option for you.

How long does shipping take?

If your item is in stock it will be sent out within 2 days of us receiving your order. After this processing time, there is an estimated transit time for each location around Australia. You can find this estimate by entering your postcode in the cart page.

Will the delivery company unpack and set up my furniture?

Our regular delivery service is a door-to-door service only. This means that your delivery will be dropped off at the entrance of your salon or home. Drivers are unable to move your furniture into rooms, take cartons up staircases or small lifts, or unpack and remove rubbish. If this is a service you require please ask us for a quote on our premium delivery service.

Can you offer me a better price?

Shipping costs for larger orders can be more economical for us so we can definitely do our best to give you a better deal. Don’t hesitate to reach out to us by mail with all the products you need to get a custom quote or call us on Toll Free 1800 00 3773.

Do you have a Catalogue?

Our simple to use website is an online catalogue. It doesn’t make sense for us to keep a printed catalogue current, since we constantly update our product lines. Subscribe to our newsletter below on this page and be the first to hear about new arrivals, latest sales
and exclusive offers.

Are all prices on the website trade?

Yes, all products on this website are trade prices.

What happens after I have placed my order?

We will send you a Tax Invoice via email. Your order will then be processed and you will be emailed courier tracking details.

I’ve just ordered furniture and/or equipment as well as other products, will they all arrive together?

Normally our orders are sent together. However we do have several warehouses around Australia but you will be notified if you are to expect split deliveries.

What is your return/refund policy?

DSSE does not return goods if you have simply changed your mind or made a wrong selection. Please make sure to ask us all the questions and get all the information you require prior to placing your order. Visit our Terms & Conditions page for more info.